Business Signage FAQ
The answers we give most often when a business brief lands in our inbox.
- Do you have a minimum order quantity for trade?
- No fixed minimum. Trade pricing starts applying from three units or one larger fit-out — reach out with your project details and we'll propose terms.
- Do you offer trade pricing or reseller terms?
- Yes. We work with sign shops, interior fit-out companies, and builders on supply-only and white-labelled packaging. Contact us with a short trading history and we'll send across a trade pricing sheet.
- Do you handle installation?
- No — we're supply-only. Every sign ships with a full installation template and warranty documentation so your licensed electrician or installer can fit it in a single visit. Typical third-party install runs $400–$1,500 depending on access, height, and electrical work.
- What's the warranty on commercial signage?
- Every sign ships with a 24-month warranty covering LEDs, drivers, and fabrication. Trade clients on volume contracts can negotiate extended terms.
- Can you coordinate signage across multiple sites?
- Yes — rollouts of 2+ sites are scheduled as a single production run to keep brand consistency. Projects over 5 sites get a dedicated account manager and site-by-site progress reporting.
- Do you ship to regional and remote Australian addresses?
- Yes. Free shipping applies to all mainland states and territories; remote freight (Tasmania, Northern Territory outside Darwin, regional WA) sometimes adds a small surcharge we'll quote upfront.
- How customised can the signage design get?
- Fully custom — we don't sell stock catalogues. Every sign is fabricated from your logo, type, size, material and finish preferences. Our design team can work from a rough sketch if you don't have a brand kit.
- What payment terms are available for business accounts?
- Standard: 50% deposit on proof approval, 50% before dispatch. Established trade partners on volume contracts can negotiate 30-day terms after credit check.